Information You Submit
Some pages within this Website require that you provide personal information to obtain product information from THE DIGITAL WORKSHOP. This information may include, but is not limited to: user name, password, first name, last name, company name, title, phone number, fax number, email address, and applications or products you are interested in receiving information about.
We may also collect personal information, including credit card information, to complete business transactions, deliver products and services, administer individual accounts, provide customer support, meet government regulatory requirements, provide Website security and internally analyze the collected data. THE DIGITAL WORKSHOP will not use your personal information in a way that is incompatible with these stated purposes, unless we obtain your prior consent.
Sharing of Information
We do not sell your personally identifiable information to third parties. However, THE DIGITAL WORKSHOP may reveal customer data to third parties including third party affiliates and our business partners that may require information to process a transaction for a product or service purchased through the Website. Additionally, we use an affiliate and/or an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purpose.
We use customer data for these primary purposes:
- To help you quickly find products, services, or information;
- To customize your shopping experience;
- To improve our services to you, including communicating with you about your technology training needs;
- To help us create content most relevant to you;
- To alert you to product upgrades, special offers, updated Information, and other new services from THE DIGITAL WORKSHOP; and
- To complete purchases.
THE DIGITAL WORKSHOP may provide certain aggregate information we collect from visitors to this Website (e.g., statistics, sales, traffic patterns and services) to third parties who can assist THE DIGITAL WORKSHOP in analyzing and understanding the information and help us to better provide online products and services. Should THE DIGITAL WORKSHOP share this aggregate information with third parties, it will not include any personally identifiable information.
THE DIGITAL WORKSHOP is the sole owner of all information collected on this Website. THE DIGITAL WORKSHOP will use reasonable means to ensure that personal information is reliable, accurate and complete for its intended use. In addition, as we develop our business we may sell our business or buy another business. In such transactions, customer information is generally one of the transferred business assets. In the event that THE DIGITAL WORKSHOP or substantially all of its assets are acquired, personal information about our customers may be one of the transferred assets.
THE DIGITAL WORKSHOP will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with a legal process served on THE DIGITAL WORKSHOP on the site; (b) protect and defend the rights or property of THE DIGITAL WORKSHOP, or (c) act in urgent circumstances to protect the personal safety of users of the THE DIGITAL WORKSHOP Website or the public.
Communications From Us
When you place an order with us, you may automatically be included in our newsletter and special offers mailings and emailings. THE DIGITAL WORKSHOP periodically uses email to send newsletters, notify customers of current promotions, and to send updates about services and products offered by us. We use the email address you provide during registration or otherwise for these purposes. Customers and Website users can indicate whether or not they wish to receive email messages from us. If you do not wish to receive information regarding THE DIGITAL WORKSHOP's products, services, and promotions, let us know and we will discontinue sending you email marketing messages. You will continue to receive order confirmation email and other correspondence that relates to quotes or orders you have placed with THE DIGITAL WORKSHOP.
Editing, Updating, Correcting and Deleting User Information
You also can write us at:
The Digital Workshop
205 Granite Run Drive
Lancaster, PA 17601
Please be sure to include your email address, full name, and your question(s) and, if applicable, specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us, please contact us the same way. Please note that sometimes these requests may take some time to be effective, and if you delete certain information, you may not be able to continue to access certain portions of the Website without entering additional information.
Security of Information
THE DIGITAL WORKSHOP will take reasonable steps to protect your personally identifiable information that you transmit to THE DIGITAL WORKSHOP and this Website and to protect such information from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, no Internet transmission is ever fully secure, and THE DIGITAL WORKSHOP cannot guarantee that information transmitted via this Website will remain confidential at all times. When collecting credit card information for online payments, we offer Secure Server Sockets Layer (SSL) transactions that encrypt your information in transit to reduce the possibility that it will be intercepted and misused. When we collect other information from our users, it is stored in an area to which the general public does not have access. We maintain physical, electronic and procedural safeguards to ensure that personal information is stored and treated responsibly. Please bear in mind that anyone you provide with your log-in information will also have access to your account and personally identifiable information.
Children's Privacy(Under the Age of 13)
THE DIGITAL WORKSHOP takes children's privacy seriously and wants children and parents to understand that our Website is not intended for children under the age of 13. If you are under the age of 13, please do not use this Website. We do not seek to collect personal information about children through our Website. If we become aware that a person submitting personal information to us through any part of our Website is a child under the age of 13, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. Since we do not seek to collect any personal information about children and we delete information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, we will of course honor that request. Please contact us at firstname.lastname@example.org.
Effective Date: May 4, 2012